It has been over a year since the pandemic outbreak, and outsourcing services need to cope up to survive in the market. Outsourcing companies like maid services or laundry services have to upgrade their marketing and services to boost sales.
That’s how laundry service companies pushed through the thought of offering unique services other than dry cleaning. Most laundry service near you adds laundry pickup and delivery on their services. With our current social distancing and lockdown restrictions because of the pandemic, having that kind of service dramatically helps people who are dependent on outsourcing their laundry.
But, the concern here is, how can people notice your laundry pickup and delivery service? Well, you need to market your online delivery system.
Whether you already have an online delivery system or not, take these 10 tips to boost your sale with an online delivery system.
10 Helpful Tips for Laundry Service Providers
Every laundry service provider near you aims to provide fast, reliable, and cost-efficient laundry delivery. Customers do not have to call or go in line to book a laundry delivery service. All they have to do is book online and wait for the rider to pick up and deliver their laundry.
As the service provider, how can you boost your sales?
1. Provide remarkable service to gain more satisfied customers.
Laundry services that offer an online laundry delivery system are appreciated by two kinds of people– those living a busy life and those who cannot go out because of the current pandemic.
Most of us are in quarantine inside our homes because of the pandemic. We are not advised to go outside any time we want. Thus, even though you are not busy, you do not have the means to drop off your laundry.
Meanwhile, people who have a hectic schedule do not have enough energy to invest in household chores.
If your laundry business offers laundry pickup and delivery, urgent and regular services, more customers will check out your services. There’s no doubt you will become an in-demand because of the remarkable service you provide.
2. Use a real-time analysis tracker to monitor business growth.
You are here because you want to boost your sales with the services you offer. A laundry website and app do not only help you expand your scope of customers. It also enables you to perform several business operations, such as tracking sales, revenue, and profits.
These operations are helpful for your business analytics. It will help you make further decisions in improving your business. You will gain limitless boundaries for your business. If you do not have a laundry business application yet, it’s best to develop one.
3. Develop a laundry business app.
You are here to expand your business, and developing a laundry business app is one way to boost your sales. Having a laundry business app allows you to have an online laundry delivery system. It’s rich with several features and benefits. If you adopt this business model to your laundry business, you will reach tremendous success in a short span of time.
4. Send out push notifications.
Customers want to receive real-time updates of their orders. As the online laundry delivery system is on-demand, sending push notifications to your clients to inform them regarding their garments’ status gives them ease and comfort. If you keep them updated, they will feel valued, making them appreciate your services more.
Moreover, you can send coupons and discount deals through push notifications to keep them interested in your services. You are not only attracting your clients, but you are also engaging with them.
5. Allow your customers to track their laundry.
It is a must for an online laundry delivery system to have a tracking feature. Integrating a real-time tracking system will help them be at ease because they know their garments’ status. The tracker will give them more reason to trust you. Moreover, the tracking system will eliminate the risk of wrong address delivery or lost garments.
6. Place an automated cost calculator on your app or website.
Customers always want to know how much the services cost before availing them. If you add a cost calculator to your website or laundry app, it gives them the chance to estimate their orders before placing them. Moreover, fair prices will attract more customers that will result in increased sales and revenue.
7. Use a reorder feature to help customers save time.
People opt to have their garments washed with laundry services that have an online laundry delivery system because of convenience. If you offer more convenience, the more they will be satisfied with your services.
Provide a reorder feature to make it easier for your loyal customers to order the same service they had. Your customers can still customize their orders if they want to before paying for their order.
8. Offer multiple payment options.
Today, customers look for an easy, fast, and secure way for payments. If you integrate different payment gateways in your online delivery system, it will help the business succeed with secure and streamlined transactions.
You can provide multiple options such as Paypal, online banking, credit cards, or debit cards to your laundry website or app. Integrating various payment options will help you eliminate late payment problems, avoid fraud, and monitor and manage your transactions easily.
9. Approachable customer support.
Give your potential clients and loyal customers the avenue to speak, ask questions, and receive a prompt answer from you. Providing a chat or call feature in your online laundry delivery system will make your customers at ease as they receive instant updates and solutions for their queries. Let your customers reach out to you.
10. Ratings and feedback matter.
Feedback in your laundry app or website plays a critical role. It gives you an idea of what services or staff performance need to improve. If you can provide the best services, it will lead your business towards tremendous success. Thus, do not sleep on this. Allow feedback and ratings from your customers.