Not being able to perform Netgear Orbi firmware update is one of the major issues that Orbi users are being worried about. Are you also facing the same issue? Well, let’s ease out the worry lines on your forehead. Walk through the troubleshooting steps mentioned in this post and learn how to resolve the firmware update failure issue in a jiffy.
Note: While trying to fix the Netgear firmware update failure issue, if you get stuck at any point, know that you can get in touch with our experts at any hour of the day.
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Why Can’t You Perform Netgear Orbi Firmware Update?
There can be a number of reasons stopping you from updating your Netgear Orbi device. Some of the most common ones are:
Loose cable connections
Poor connection between the Orbi router and modem
Slow internet connection
Your Orbi router is surrounded by electronic devices
The Ethernet cable you’re using is damaged
Now that you know why aren’t able to update the firmware of your WiFi device, follow the steps mentioned below to troubleshoot the issue.
Things to do When Netgear Orbi Firmware Update Fails
Check Your Internet Connection
One of the biggest reasons why you’re facing issues while trying to update your Orbi is a weak internet connection. To fix the issue, ensure that your Netgear Orbi router is securely connected to the modem. Better not connect your devices wirelessly. Instead, use an Ethernet cable. In case the internet issue persists, it is recommended that you contact your Internet Service Provider (ISP). Chances are that the internet issue is from their end.
Select the Right Firmware Version
Most of the time users end up facing the Netgear Orbi firmware update failure issue because they choose the wrong firmware version. Thus, make sure that you’re downloading only the latest version of firmware for your Orbi device.
Keep Your Orbi Away from Electronic Devices
Have you placed your Netgear Orbi device near electronic devices or transmitting appliances? Oops! Looks like you’ve found the reason why you’re unable to perform Netgear firmware update. To troubleshoot the issue, make sure that you place your Orbi away from devices like cordless phones, washing machines, baby monitors, treadmills, televisions, refrigerators, and microwave ovens. Also, keep reflexive surfaces like mirrors and fish tanks at a safe distance from your Orbi.
After relocating your WiFi device, try to access orbi login page and check whether you’re able to perform Netgear firmware update or not. If not, then perhaps, it’s high time that you restore your device to its factory default settings.
Reset Your Netgear Orbi
Resetting means that your device will restore it to its factory default settings. In simple words, whatever changes that you’ve made to your Netgear Orbi device till date will get erased. If you are ready for this, follow the below-given instructions:
Connect your Orbi router to the satellite and power on both the devices.
Then, look for the Reset button on your Netgear Orbi router.
The Reset button is usually located with other buttons.
Once found, press it using an oil pin, paper clip, or any other sharp object for that matter.
Hold the Reset button for approximately 30 seconds before releasing it.
After restoring your Netgear Orbi device, access orbilogin and try to update its firmware.
The Bottom Line
Thus, this was all about how to troubleshoot the Netgear Orbi firmware update failure issue. We hope that the steps mentioned in this post were able to help you fix the issue. On the off chance, if the issue persists, don’t hesitate to reach out to our highly experienced technical experts for assistance. They’ll not just help you figure where you went wrong but also provide with instant solutions to resolve the issue.