Home » Netgear EX2700 Connected, But No Internet. What to do?

Netgear EX2700 Connected, But No Internet. What to do?

Netgear extenders are one of the wisest investments if you want to access seamless internet. The Netgear Ex2700 is one of the best WiFi range extenders with a 300Mbps speed and higher connectivity range. But, it becomes annoying when the Netgear Ex2700 is connected to your device, but no internet connection is there. Here’s what you should do if you are connected to Netgear_ext, but have no internet connection.

Fixed: Netgear Ex2700 is Connected But Has No Internet

Read the following troubleshooting tips if you are unable to access the internet after being connected to the Netgear Ex2700 extender:

  1. Check the Hardware

Sometimes, the reason behind the issue is the minor – improper hardware configuration. Before hopping onto the major troubleshooting tips, ensure that you have configured the hardware of your device properly. Check if all the cable connections are finger-tight. Don’t use a damaged Ethernet cable to connect the Netgear Ex2700 and router.

  1. Change the Location of Netgear Ex2700

Another reason why you face no internet issue even after being connected to the Netgear Ex2700 might be its wrong placement. To improve the internet connectivity and range, your extender should be placed at an appropriate location. Consider the following points while relocating your Netgear Ex2700:

  • Keep the Netgear Ex2700 extender away from concrete walls and corners.

  • Place the router and Netgear Ex2700 in the same room. But do not place them too close as WiFi signals might clash resulting in poor or no internet connection.

  • The objects that emit radio waves like baby monitors, microwave ovens, washing machines, Bluetooth devices, etc. should be kept away from your Netgear Ex2700.

  • Place the Netgear Ex2700 in an open area for better performance.

  1. Check your Internet Access

If you are connected to your Netgear Ex2700, but cannot access the internet, then probably the reason might be the weak connection between your Netgear Ex2700 and router. Make sure that the Netgear Ex2700 is receiving enough WiFi signals from your router. Also, chances are that you have exceeded the data limit, or your data package might have expired. Thus, make sure that you renew your data plan.

Quick Tip: You can run a speed test to check whether you are getting the desired internet speed or not.

  1. Change the Device that you are Using to Access the Internet

Another reason why your Netgear extender isn’t functioning well is that your PC has been corrupted by a virus. A virus can affect the internet performance of your device greatly. Thus, run a scan and remove the junk files from your PC. If you still cannot use the internet on your PC, try connecting your extender with your mobile phone.

  1. Update the Firmware of Your Netgear Ex2700

Another reason you can’t use the internet after being connected to the extender might be because of outdated firmware. Therefore, update the firmware of your WiFi device. To update the firmware of your Netgear Ex2700 to its latest version, download and install the Netgear Nighthawk app on your mobile phone and update the firmware of Netgear Ex2700 using the app. You can also update the firmware by accessing mywifiext.local on your PC or laptop.

  1. Reset Netgear Ex2700 and Reconfigure

The incomplete setup of your Netgear Ex2700 might be another reason behind getting the internet connectivity issue. To resolve the issue, restore your Netgear Ex2700 to the factory default settings and perform Netgear Ex2700 setup from scratch either using the Manual method or the Nighthawk app. It will solve the issue of internet connectivity for sure.


With the help of the above-discussed tips, you can solve the issue of Netgear Ex2700 connected but no internet. If you get the issue resolved with these tips, then drop some words of appraisal in the comment section.

Zaraki Kenpachi