The new rules, announced on February 25, require large social media platforms like Twitter, Facebook, Instagram and WhatsApp to follow additional due diligence, including the appointment of a chief compliance officer, nodal contact person and resident grievance officer.
with just hours to go before the new IT rules for social media companies take effect, large digital platforms Facebook and Google on Tuesday asserted they are working towards meeting the compliance requirements. The new rules, announced on February 25, require large social media platforms like Twitter, Facebook, Instagram and WhatsApp to follow additional due diligence, including the appointment of a chief compliance officer, nodal contact person and resident grievance officer. ‘Significant social media intermediaries’ — defined as those with over 50 lakh registered users — were given three months to comply with the additional requirements. Non-compliance with rules would result in these social media companies losing their intermediary status that provides them exemptions and specified immunity from liabilities for any third-party information and data hosted by them. In other words, they could be liable for action. A Google spokesperson said the company has consistently invested in significant product changes, resources and personnel to ensure that it is combating illegal content in an effective and fair way, and to comply with local laws in the jurisdictions it operates in. ”We realise that our work in keeping our platforms secure is never done and we will continue to refine our existing approaches, and evolve our policies and be as transparent as possible about how we make decisions,” the spokesperson said. A Facebook spokesperson noted that the company is working to implement operational processes and aims to comply with the provisions of the IT rules. The social media giant — which also owns photo-sharing platform Instagram — said it continues to discuss a ”few of the issues which need more engagement” with the government. Facebook and Google, however,
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