The global eCommerce market size is estimated to be worth more than US$9 trillion and is expected to grow rapidly. For any business hoping to claim a slice of this enormous market, it’s essential to have a website that is operational at all times.
If your website crashes, customers can simply visit a different retailer, and you could lose their business forever. Therefore, you need to know how to find a reliable web hosting company that won’t let you down. Fortunately, you have plenty of options and can take your pick from the best companies around.
Let’s dive in and learn how to choose a web hosting partner.
Web Hosting Service Uptime
A firm with plenty of web hosting experience should know how to minimize disruption and keep your website available for consumers. There are online tools you can use to check uptime scores, and you can also learn from other clients who use a web hosting service by reading online reviews.
If there is a regular stream of negative comments, then this is a warning sign that you’ll want to use a different service.
Monthly Traffic Limits
You’ll want to increase the number of visitors to your website by boosting content discoverability using tools such as Azure OCR. But, some web host options impose a monthly traffic limit and charge extra if you exceed their quota. This can become expensive, so it’s a good idea to check if there are any traffic limits before you sign a contract.
Hosting business websites comes with important responsibilities. Consumers are increasingly aware of how vital it is to protect their personal data. If your web hosting service has ineffective security measures, then this could reflect badly on your business.
Always ask how a hosting service plans to protect the information it holds and how they respond if their systems come under attack from hackers.
Customer Support Services
At times you may run into IT issues and need help from your web hosting provider. The last thing you need is to wait one or two days for a response while your business can’t function. You can ask if your web hosting service has response time targets and when support staff are available.
Because you could be trading globally, it’s ideal to have access to support services 24/7, 365 days per year. You never know when you may need assistance, so it’s best to have around-the-clock coverage.
Choose the Best Web Hosting Company for Your Business
When you find a reputable web hosting company, you can rest assured that customers can access your website, browse your products, and make purchases. Make sure you ask about their hosting uptimes and if they have 24/7 customer support. You can then relax and let consumers use your site while you get on with other business tasks.
Now you know how to choose a web hosting service, be sure to browse more helpful posts in our Marketing section before you go.